SHIPPING

Once an order is placed it cannot be cancelled. Please allow 3-5 business days for order processing and verification. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout (shipping Address). All U.S. orders are shipped via USPS Ground to the continental United States.

RETURN POLICY

Currently we cannot not accept returns and all sales are final. In some extreme cases (subject to seller) we can accommodate an exchange.

LOST OR STOLEN PACKAGES

Unfortunately sometimes, once shipped, packages go missing or are marked as delivered, yet you have not received them. In this case, you should contact USPS and file a lost or stolen package claim. https://www.usps.com/help/claims.htm

TERMS OF USE

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice. We reserve the right to cancel any orders or ban any user.

COPYRIGHT & TRADEMARKS

All content of our website including text, graphics, logos, button icons, images, and software, is property of De La Sole (unless otherwise noted) and is protected by United States and international copyright laws. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

SECURE PROCESSING

Shopdelasole.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is an encryption technology that provides security for information that’s transmitted over the Internet. While we implement the above security measure on our site, you should be aware that 100% security is not always possible.

PAYMENT INFORMATION

We currently accept the following forms of payment:

  • Mastercard
  • Visa (Debit and Credit)
  • American Express
  • Discover
  • PayPal
  • Union Pay
  • JCB
  • Diners Club International

All payments are securely processed and handled by Braintree.

PRIVACY

De La Sole respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.

TAXES

All orders will be charged the applicable sales tax of the state that it is being shipped to.

PURCHASE FOR PERSONAL USE ONLY

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

USING THIS SITE

Please use a standards-compliant web browser such as the current versions of Chrome, Firefox, Internet Explorer, or Safari. Javascript must be enabled to use this site.

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